Privacy Policy

INTRODUCTION

Welcome to the Motherschampion (the “Platform”).

Your Privacy is important to us.

This Privacy Policy ( “Policy”) shall be read simultaneously with Motherschampion Terms of Use at [https://motherschampion.com/].

This Privacy Policy applies to the Services provided by Duopharma Distribution Sdn. Bhd. (Registration No. 198501013249 (145705-T)) (“ we”, “ us”, or “ Company”) under the Platform.

This Privacy Policy explains what information we collect from users of our Services (a “ user”, “ you”, or “ your”), including information that may be used to personally identify you (“ Personal Data”) and how we use it.

This Policy applies to any user of or visitor to our Services.

We will be the controller of your Personal Data provided to, collected by or for, or processed in connection with our Services.

We collect, use, disclose and process your Personal Data in accordance with the Malaysia Personal Data Protection Act 2010 (“PDPA”) in connection with your access and use of the services offered by us through the Platform via website or any other applications or software we provide from time to time (collectively known as the “Platform”). This Privacy Policy applies to Personal Data in our possession or under our control.

By accessing and using the Platform, you affirm that you have read this Privacy Policy, as may be amended, supplemented and/or updated from time to time, and that you understand, agree and acknowledge all the terms and conditions contained herein.

If you do not agree to be bound by the terms of this Privacy Policy, you shall stop accessing and/or using the Platform and/or any other services connected thereto immediately.

TYPES OF PERSONAL DATA COLLECTED

We hereby inform you that we may collect, record, hold, store, use, disclose and/or process one or all the following categories of Personal Data about you for the performance of our Services as described in Clause [Clause no. 3] of the Terms of Use of Motherschampion : -

General and demographic information (i.e., name, gender, age, DOB, nationality, marital status, occupation).
Browser and device information and information collected through technologies such as cookies.
Contact details such as: home address, billing address, mobile number, email address.
Other information you voluntarily provide through free text input forms, multiple type questionnaires, chats, or other means.
Any such information as we deem necessary or appropriate from time to time in connection with your commercial relationships with us.

PURPOSE OF PERSONAL DATA COLLECTION AND USE

We hereby inform you that the personal information collected is used for the following purpose:

Performance of Contract: Any personal information collected is for the performance of the provision of our Services
Communication: Email addresses are collected to establish a direct line of communication with users. This allows for the dissemination of important updates, announcements, and newsletters related to the platform or service.
Account Management and Communication: User email addresses serve as unique identifiers for account management, enabling secure login, password retrieval, and account settings management. Additionally, they are used to respond to user comments and questions, provide customer service, notify about service benefits and changes, send confirmations, billings, invoices, technical notices, updates, security alerts, and support messages.
Personalization: By collecting email addresses, the Platform can personalize the user experience. This includes tailoring content, recommendations, and notifications based on user preferences and behaviour.
Marketing and Promotions: Email addresses are frequently utilized for marketing purposes, encompassing the distribution of promotional offers, discounts, and product announcements. These communications are designed to engage users and encourage conversions, as well as to develop, market, and communicate products and services offered by us. Additionally, we may contact you for product or customer satisfaction surveys and market research purposes.
Data Analysis and Research: To compare and verify information for accuracy and update our records. Deliver and improve our services and perform our services and your overall user experience. Conduct statistical analysis and run machine learning algorithms and create a data pool so that we can better understand our client’s profile and improve our services to you. Conduct research, analysis, data and development activities, including but not limited to data analytic, surveys, product and service improvements and development, analysis relating to application usage. Produce data, reports, and statistics which have been anonymized or aggregated in a manner that does not identify you as an individual.
Data Enrichment: In addition to basic contact information, email addresses facilitate data enrichment processes. This involves gathering additional insights about users, such as demographics, interests, and behaviour, to create more comprehensive user profiles.
Gamification and Surveys: With enriched user data, platforms can implement gamification elements and surveys tailored to individual preferences. This enhances user engagement, encourages participation, and provides valuable feedback for product improvement.
Relevant Content Delivery: By leveraging user data, platforms can deliver content that is relevant and valuable to each user. This ensures that users receive information, recommendations, and updates that align with their interests and needs.
Enhanced User Experience: Ultimately, the collection and utilization of email addresses contribute to an enhanced user experience. By delivering personalized, timely, and relevant content, platforms can foster loyalty, satisfaction, and long-term engagement among users.
Security and Compliance: To protect, investigate, and deter against fraudulent, unauthorised, or illegal activity. Comply with any applicable laws, regulations, codes of practices, guidelines, rules, or to assist in law enforcement and investigations conducted by any governmental and/or regulatory authority. Maintain records required for security, claims or other legal purposes.

DISCLOSURE OF PERSONAL DATA

Your Personal Data will be kept confidential by Innity Sdn. Bhd. (“the Promoter”).
However, for the purposes stated in this Privacy Policy, you agree and consent that the Promoter may disclose or transfer your Personal Data, within or outside Malaysia, to the following parties:
- Participating partners of the Platform who are subject to confidentiality obligations;
- Service providers, agents, or contractors engaged by the Promoter (such as IT providers, customer support, data processors, or fulfilment centres);
- Affiliates or related companies of the Promoter;
- Law enforcement agencies, regulators, or courts where required by law or legal obligations.
We may also disclose your Personal Data to third parties as required by law.

TRANSFER OF PERSONAL DATA OUTSIDE OF MALAYSIA

We may be required to transfer your Personal Data outside of Malaysia in the course of our business. However, we will do our best endeavours ensure that the Personal Data will be protected at a standard that is compatible with that under the personal data protection regulation of that country.

SECURITY OF PERSONAL DATA

We have put in place technology and standards to protect stored and transmitted Personal Data you give us. However, while we are committed to protecting your Personal Data, we do not guarantee unauthorised or accidental access to such information.

RETENTION OF PERSONAL DATA

We may keep any Personal Data you give us as long as there is a reason to do so, for instance, to satisfy the law or regulations, or to protect our interests. If not, then we will destroy it by purging it from our electronic manual, and other filing systems according to our internal procedures and schedules. We will cease to retain your Personal Data as soon as it is reasonable to assume that such retention no longer serves the purpose for which the Personal Data was collected and is no longer necessary for legal, regulatory or business purpose or for such time obligated by laws.

COOKIES AND TRACKING

Our Platform uses cookies and tracking technologies to enhance functionality, personalise content, and perform analytics. Cookies help us customise your experience and deliver targeted advertisements.

CONSENT

By submitting your Personal Data through any of the electronic forms available on our Platform, you acknowledge that you have read and understood this Privacy Policy and voluntarily consent to the collection, use, disclosure, and processing of your Personal Data in accordance with this policy and applicable data protection laws in Malaysia, including the Personal Data Protection Act 2010.

If you do not consent to the terms of this policy, we kindly request that you refrain from providing your Personal Data or using any services or forms that require such submission on our Platform.

CONSENT FOR SENSITIVE PERSONAL DATA

By accessing our Platform and voluntarily submitting Sensitive Personal Data, you expressly consent to its collection, use, and processing under the PDPA and this Privacy Policy.

Sensitive Personal Data includes, but is not limited to, health information, religious beliefs, and other protected categories.

We will only process such data for specific purposes with your explicit consent. You may withdraw your consent at any time by contacting us. Upon withdrawal, we will cease processing such data unless otherwise permitted by law.

EFFECTS OF NOTICE AND CHANGES TO NOTICE

This Privacy Policy operates in conjunction with all other agreements and notices relating to the use and disclosure of your Personal Data.

You may opt out of marketing communications at any time via the unsubscribe option in emails or by contacting us.

UPDATES TO PRIVACY POLICY

We reserve the right to amend this Privacy Policy from time to time without prior notice. Updates will be reflected by the “Last updated” date above. Your continued use of the Platform indicates your acceptance of the revised terms.